If a mobile network is available on your mobile device, the Hotspot Twinkle method is used to connect Cloudio to the network and your account. This method creates a personal hotspot on your mobile device for Cloudio to connect to and uses this connection to transfer the password of the Wi-Fi network that your mobile device and Cloudio can both connect to.
Hotspot Twinkle is available in the Accounts section of GraspIO Studio.
The Hotspot set up on iOS might fail due to a known iOS issue. Find details here.
Fix - Reset network settings.
(Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before)
Long-press GIO to scan and view networks available to connect to.
Press GIO to scroll through the list till you see the hotspot you set up on your mobile device in the previous step
Wait till Cloudio connects to the hotspot and displays the connection status on the OLED.
Press Configure on the app screen which takes you to your device settings.
Here, set up a hotspot on the mobile device.
Set the password displayed on Cloudio's OLED as the password for this hotspot.
Turn on the hotspot and return to GraspIO Studio app.
Wait till the hotspot is being set up